PRIVACY POLICY

WE PROTECT YOUR PRIVACY

This policy explains how “Arka Dairy” (https://arkadairy.com), a brand owned by Arka Dairy Private Limited, use the personal information that you provide to us when using our service, including but not limited to our website, mobile applications (apps), and any other current or future modes of communication/interaction.

We are committed to safeguarding your privacy and upholding the highest levels of information security. Hence, we adhere to the strictest consumer privacy guidelines and use state-of-the-art security technology to protect any information you provide to and through our website, mobile applications (apps), and any other modes of communication/interaction.

COLLECTION OF YOUR INFORMATION

We collect personal information from you when you order goods or services from “Arka Dairy” or when you set up an account with us, contact us or participate in other activities on our site like customer surveys, ratings, etc. This personal information typically includes (but is not restricted to) profile information like name, e-mail, contact number, and physical address to contact you, financial information like passwords and credit card numbers to process your orders and transactions, demographic information like PIN code, hometown, gender, age, purchase preferences to improve your experience and public information like user ratings, reviews, etc.

USE OF YOUR INFORMATION

All information that you share with us as part of using our services is available only with “Arka Dairy.” We never share individual information about our users with our partners and service providers or any other third party except in cases where it becomes imperative to share select information to provide a certain service. We may also use your information to e-mail you about other products or services that we think may be of interest to you.

We also use your personal information to personalize our service for you and to improve your overall experience at “Arka Dairy.” Additionally, we use the information to promote services to you. We also use the information for product improvement purposes, troubleshooting issues, for our and your safety, and for protection against error, fraud, and crimes. We may share this information with other corporate affiliates and entities for the same reasons mentioned above or as legally required by law.

COOKIES AND WEB ANALYTICS

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computer and stored on your computer’s hard drive. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site and to understand how you arrived at our website. “Arka Dairy” requires that cookies are enabled on your browser settings for it to function properly.

This website may use Web Analytics, which is a web analytics service provided by third-party service providers. Web Analytics uses “cookies”, which are text files saved on your computer, to help the website analyse how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by the third-party service provider on secured servers. If this website anonymizes IP addresses, your IP address will be truncated by the service provider before being transmitted. Only in exceptional situations will your full IP address be transmitted to the service provider’s servers and truncated there. The service provider will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. The service provider will not associate your IP address with any other data held by it. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by the service provider in the manner and for the purposes set out above.

OTHER WEBSITES

Our website may have links to other websites. This privacy policy only applies to our website, (https://arkadairy.com) and not to those sites. We cannot be held accountable for the reliability of the service and data of the other sites and hence, we recommend reading the individual website’s privacy policy while using them.

SECURITY SAFEGUARDS

https://arkadairy.com uses stringent security guidelines and some of the highest security standards to protect our customers from security issues, and any loss and misuse of their information. If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at info.arkadairy@gmail.com or write to our Grievance Officer at the following address:

Mr. Jagannath Das – Grievance Officer
Mob: +91-9583906301
ARKA DAIRY PRIVATE LIMITED
Plot No – 1637, At – Ambiligaon, Po – Dhanitri

Ps – Konark, Puri, Odisha – 752111